Shipping

 🌎 S H I P P I N G & DELIVERY 

All orders are sent via Royal Mail or USPS recorded delivery, to ensure your items arrive safe and in good time. 

UK - 1 to 3 working days.

EU - 3 to 5 working days.

Everywhere else - 7 to 10 working days.

Please note one of our providers, namely Royal Mail restricts access to this service above. However you will be able to follow your items tracking number on the following pages:

https://www.royalmail.com/track-your-item#/

https://www.usps.com/manage/

 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number may not be active straight away but is usually active within 24 hours.

📅 P R O D U C T I O N ∙ T I M E S 


All items are made to order. Average production times are typically 3-7 working days excluding weekends and bank holidays (it's worth the wait!) although we often get things sent out quicker. 

SHIPPING RATES & AVERAGE DELIVERY ESTIMATES

FREE SHIPPING IN THE 🇬🇧 UK and 🇺🇸 USA when you spend over 

UK 

Royal Mail - Recorded Delivery ( Tracked) £3.50 FREE SHIPPING OVER £40 SPEND

USA

USPS ( Tracked) £4.99. FREE SHIPPING OVER £40 SPEND

Europe 

Royal Mail Recorded (Tracked) £7.99

FREE SHIPPING OVER £100 SPEND

Rest Of the World 

Tracked £ 14.99

FREE SHIPPING OVER £100 SPEND

 

IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF EUROPE

CUSTOMS, DUTIES AND TAXES

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.

Drystone does not have any responsibility on these additional charges that may apply.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of Europe), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.

ELIGIBLE COUNTRIES

We currently don't ship to:

Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Fiji, Finland, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Romania, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

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